Your privacy is of utmost importance to TradeMarkt. This Privacy Policy describes how TradeMarkt ("we," "us," or "our") collects, uses, and shares information about you when you use the TradeMarkt Seller Portal (the "Service").
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
1.1. Information You Provide to Us
- Account Information: When you register as a seller, we collect your name, email address, phone number, physical address, and account type (individual or business). For business accounts, we also collect business display name, store description, return policy, shipping origin details, and bank account information for payouts.
- Profile Information: Any additional details you choose to provide in your seller profile.
- Listing Information: Details about the products you list for sale, including descriptions, images, prices, and inventory levels.
- Communications: Records of your communications with us and with buyers through the platform.
1.2. Information We Collect Automatically
- Usage Data: Information about how you access and use the Service, such as your IP address, browser type, operating system, pages visited, and the times and dates of your visits.
- Device Information: Information about the device you use to access the Service, including hardware model, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service.
- Process your registrations and manage your seller account.
- Facilitate product listings and sales transactions.
- Process payouts to your bank account.
- Communicate with you about your account, orders, and updates.
- Provide customer support and resolve disputes.
- Monitor and analyze trends, usage, and activities in connection with our Service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Comply with our legal obligations.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Buyers: Limited information (e.g., store name, product images/descriptions) visible on public listings. Your exact personal contact details are generally not shared directly without your consent.
- Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, analytics, shipping partners).
- Legal Compliance: If required by law or in response to a valid legal request (e.g., court order, subpoena).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with your consent or at your direction.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the use of your information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Third-Party Links
Our Service may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@trademarkt.co.za
- By visiting this page on our website: Contact Us